Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).
We are recruiting to fill the position below:
Job Title: Station Supervisor
Locations: Kano, Ilorin-Kwara, Eket - Akwa Ibom and Gombe
Reporting to: Station Manager
Direct Report: Pump Attendants
Job Summary
- This role is responsible for ensuring a hitch free running of the retail stations in line with the safety standards and approved budget
Duties and Responsibilities
- Opens the station daily and ensures it is fit to run for the day, as well as securing it when activities are closed
- Takes meter readings, dips underground tanks to confirm stock quantity at keeps a log of the readings
- Executes the front-line coordination of the sales activities of the pump attendants
- Responds to any issues or queries that may arise from customers or fuel pump attendants in the discharge of their duties
- Liaises with external stakeholders who come for enquiries concerning Rainoil Products
- Performs opening and closing meter readings to ascertain the quantity of stock sold for the day
- Prepares daily and weekly reports to the station manager concerning the activities that have occurred in the station
- Coordinates the offloading of stock to the station’s tanks from the trucks
- Inspects the sales and safety equipment in the station to ascertain they are compliant with HSE standards
- Prepares retail stations’ inventory reports to ensure products are tracked and are always available at outlets
Qualifications
- Minimum of an OND in a Social science, Management, Accounting, Finance or Engineering or related discipline is required
- Minimum of Four (4) years’ relevant experience in the Retail Marketing/Sales unit of an organisation in the oil & gas industry
Skills and Competencies
Skills:
- Asset management
- Sales &Marketing
- Customer Service
- Health Safety &Environment
- Relationship Management
Competencies:
- Communication (verbal and written)
- Stakeholder management
- Customer relationship management
- Negotiation and persuasion
- Entrepreneurial orientation
Working Condition
- Business Hours - Normal Working Hours
- Business Hours - Phone, Safety Equipment
- Work Tools - NIL
- Physical Exertion - Yes
- Travel Requirement - NO
Job Interactions
Internal:
- Logistics Services
- Internal Audit
External:
- Customers
- Financial Institutions
- External Auditors
Key Performance Area and Performance Measures/Indicators
Customer Service:
- Customer growth ratio
- Ratio of customers’ complaints to customer satisfaction
- Number of unsolved customer issues
Supervision, Controls & People Management:
- Number of controls in place to prevent fraud in the stations
- Number of incidents discovered and resolved
- Feedback from Sales officials
- Frequency of station downtime or closures
Reporting:
- Accuracy, timeliness, completeness of reports
- Satisfactory feedback from the Head of Retail sales
Asset Management:
- Frequency of Damages in stations and Retail outlets
- Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.
Profitability:
- Variance between budget and actual sales
- Turnover rate
- Ratio of Turnover to Station costs
Application Closing Date
28th January, 2019.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the job title and location as the subject of the mail.