Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).
We are recruiting to fill the position below:
Job Title: Station Supervisor
Locations: Kano, Ilorin-Kwara, Eket - Akwa Ibom and Gombe
Reporting to: Station Manager
Direct Report: Pump Attendants Job Summary
This role is responsible for ensuring a hitch free running of the retail stations in line with the safety standards and approved budget
Duties and Responsibilities
Opens the station daily and ensures it is fit to run for the day, as well as securing it when activities are closed
Takes meter readings, dips underground tanks to confirm stock quantity at keeps a log of the readings
Executes the front-line coordination of the sales activities of the pump attendants
Responds to any issues or queries that may arise from customers or fuel pump attendants in the discharge of their duties
Liaises with external stakeholders who come for enquiries concerning Rainoil Products
Performs opening and closing meter readings to ascertain the quantity of stock sold for the day
Prepares daily and weekly reports to the station manager concerning the activities that have occurred in the station
Coordinates the offloading of stock to the station’s tanks from the trucks
Inspects the sales and safety equipment in the station to ascertain they are compliant with HSE standards
Prepares retail stations’ inventory reports to ensure products are tracked and are always available at outlets
Qualifications
Minimum of an OND in a Social science, Management, Accounting, Finance or Engineering or related discipline is required
Minimum of Four (4) years’ relevant experience in the Retail Marketing/Sales unit of an organisation in the oil & gas industry
Skills and Competencies
Skills:
Asset management
Sales &Marketing
Customer Service
Health Safety &Environment
Relationship Management
Competencies:
Communication (verbal and written)
Stakeholder management
Customer relationship management
Negotiation and persuasion
Entrepreneurial orientation
Working Condition
Business Hours - Normal Working Hours
Business Hours - Phone, Safety Equipment
Work Tools - NIL
Physical Exertion - Yes
Travel Requirement - NO
Job Interactions
Internal:
Logistics Services
Internal Audit
External:
Customers
Financial Institutions
External Auditors
Key Performance Area and Performance Measures/Indicators
Customer Service:
Customer growth ratio
Ratio of customers’ complaints to customer satisfaction
Number of unsolved customer issues
Supervision, Controls & People Management:
Number of controls in place to prevent fraud in the stations
Number of incidents discovered and resolved
Feedback from Sales officials
Frequency of station downtime or closures
Reporting:
Accuracy, timeliness, completeness of reports
Satisfactory feedback from the Head of Retail sales
Asset Management:
Frequency of Damages in stations and Retail outlets
Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.
Profitability:
Variance between budget and actual sales
Turnover rate
Ratio of Turnover to Station costs
Application Closing Date
28th January, 2019.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title and location as the subject of the mail.