La Lum'ere is a revenue growth consulting company that provides the following business solutions to its clients: Strategic Marketing, Customer Acquisition, Sale Optimization, Sale Training, Profit Margin / Sharing
Through its iterative approach, La Lum’ere supports its clients in getting their products to their customers consistently and efficiently.
We are recruiting to fill the position of:
Job Title: Hubs Service Agent
Location: Lagos
Job Description
- Present, promote and sell products/services to existing and prospective customers.
- Handle complaints, proffer appropriate solutions, document interactions, escalate and expedite the resolution of customer complaints to maximize satisfaction.
- Establish, develop and maintain positive business and customer relationships.
- Efficiently manage large pool of incoming and outbound calls, emails.
- Supply management with reports on customer needs, issues, interests, competitive activities, and potential for new products and services.
- Keep abreast of and support operations of all verticals in the hub as required.
Work Experience Requirements
- Proven work experience as a Sales/Customer Service Officer or similar role in the Telecommunications/Retail/Finance sector.
- Excellent sales, communication and negotiation skills.
- Familiarity with CRM systems and practices.
- Ability to multi-task, prioritizes, and manages time effectively.
Application Closing Date
24th May, 2019.
Method of Application
Interested and qualified candidates should send their CV and Cover Letters to:
[email protected]