Hubs Service Agents at La Lum'ere Konsulting

La Lum'ere is a revenue growth consulting company that provides the following business solutions to its clients: Strategic Marketing, Customer Acquisition, Sale Optimization, Sale Training, Profit Margin / Sharing

Through its iterative approach, La Lum’ere supports its clients in getting their products to their customers consistently and efficiently.

We are recruiting to fill the position of:

Job Title: Hubs Service Agent

Location: Lagos

Job Description

• Present, promote and sell products/services to existing and prospective customers.
• Handle complaints, proffer appropriate solutions, document interactions, escalate and expedite the resolution of customer complaints to maximize satisfaction.
• Establish, develop and maintain positive business and customer relationships.
• Efficiently manage large pool of incoming and outbound calls, emails.
• Supply management with reports on customer needs, issues, interests, competitive activities, and potential for new products and services.
• Keep abreast of and support operations of all verticals in the hub as required.

Work Experience Requirements

•  Proven work experience as a Sales/Customer Service Officer or similar role in the Telecommunications/Retail/Finance sector.
•  Excellent sales, communication and negotiation skills.
•  Familiarity with CRM systems and practices.
•  Ability to multi-task, prioritizes, and manages time effectively.

Application Closing Date
24th May, 2019.

Method of Application
Interested and qualified candidates should send their CV and Cover Letters to: letstalk@lalumere.com