Westgate Technologies is a technical and managerial personnel with a wide range of technical competencies, thus providing world-class solutions and services cutting across: Sales, Systems Integrations - Networking and Communication Solutions, Organizing Training on installed solutions (In-House and Offsite).
We are recruiting to fill the position below:
Job Title: Call Center Representative
Location: Lagos
Job Description
- We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities
- Answer incoming customer phone calls and take appropriate action for each call.
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
- Attend mandatory training sessions to stay updated on product or company policy changes.
- Input data into the company computer platform to keep each customer record updated.
Requirements
- Strong computer skills
- Excellent interpersonal communication skills.
- High level of professionalism
- Must be available to work some holidays and weekends.
- Strong problem solving abilities.
Application Closing Date
10th June, 2019.
How to Apply
Interested and qualified candidates should send their Resume to:
[email protected]