Call Center Representative at Westgate Technology

Westgate Technologies is a technical and managerial personnel with a wide range of technical competencies, thus providing world-class solutions and services cutting across: Sales, Systems Integrations - Networking and Communication Solutions, Organizing Training on installed solutions (In-House and Offsite).

We are recruiting to fill the position below:

Job Title: Call Center Representative

Location: Lagos

Job Description

• We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
• Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities

• Answer incoming customer phone calls and take appropriate action for each call.
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
• Attend mandatory training sessions to stay updated on product or company policy changes.
• Input data into the company computer platform to keep each customer record updated.

Requirements

• Strong computer skills
• Excellent interpersonal communication skills.
• High level of professionalism
• Must be available to work some holidays and weekends.
• Strong problem solving abilities.

Application Closing Date
10th June, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: westgatetechn@gmail.com