Karisfined Edge Solutions - Our client, a Financial Technology Company pushing the boundaries in cash digitization and data led consumer services, is recruiting to fill the position below:
Job Title: Head of Operations, Banking
Location: VI, Lagos
Employment Type: Full-time
Level: Middle Level
Responsibilities
- Supervise and coordinate operations activities on a daily basis
- Maintain a highly motivated, skilled and trained workforce with operations
- Ensure that all activities and process undertaken by operations unit conform to set standards pertaining to banking policies
- Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
- Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
- Responsible for re-engineering business processes to improve customer service, cost-effectiveness and controls.
- Ensure technical, banking and operation policies are efficiently and appropriately achieved
- Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities.
- Reconciliation of all POS terminal transactions
- Safeguard customer data and protect against fraud through management of authorization levels and access rights.
- Ensure that effective documentation is in place, in the form of user guides and implement operational policies.
Customer Service:
- To establish and maintain appropriate management of treasury liquidity position of the company at every point in time
- To ensure that loan account debit position is reduced to the barest minimal for reduced loan interest at the end of the month
- To coordinate instant transfers to various company bank account to meet disbursement needs
Leadership:
- Develop and manage a team of well-trained, focused and motivated Banking Services staff
- To demonstrate and /or develop a proactive “change the Bank mindset”
- To ensure deliverables of team assigned
- To perform any other duty assigned by management from time to time.
Requirements
- Bachelor's Degree qualification.
- 5 -7 years experience as HOP, preferably in Fintech / Bank Operations
- Analytical and practical understanding of workflow, capacity planning / optimisation and process implementation
- Experience building, leading, and managing a team of direct reports.
- Must have firsthand knowledge of agents -aggregator management.
Application Closing Date
12th March, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Head of Operations" as the subject of the email
https://www.hotnigerianjobs.com/hotjobs/328203/head-of-operations-at-karisfined-edge-solutions.html