Owens and Xley - Our client, a Dry Cleaning Company located in Victoria Island, Lagos is looking to hire a dedicated and reliable candidate to respond to inquiries and attend to our client's needs within the capacity below:
Job Title: Receptionist / Front Desk Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Overview
- In this role, you will be the first point of contact to customers.
- You will perform administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization's services.
Duties and Responsibilities
- Answering phones and scheduling drop-offs and pick-ups
- Greeting clients and attending tp their needs
- Keeping the reception area clean, professional-looking and inviting.
- Serving clients refreshments and beverages
- Responding to enquiries by phone, e-mail, or in person.
- Managing, escalating and expediting the resolution of customer problems/complaints
- Devising/maintaining office systems, including data management and filing systems.
Qualification
Experience / Requirements:
- Minimum 1 year front desk or customer service experience
- Good personal grooming
- Experience working in a service industry.
Skills and Abilities:
- Excellent interpersonal and verbal communication skills.
- Maintain a professional appearance at all times
- Time management skills
- Excellent customer service skills.
Application Closing Date
27th June, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/350732/receptionist-front-desk-officer-at-owens-and-xley.html