Receptionist / Front Desk Officer at Owens and Xley Consults

Owens and Xley - Our client, a Dry Cleaning Company located in Victoria Island, Lagos is looking to hire a dedicated and reliable candidate to respond to inquiries and attend to our client's needs within the capacity below:

Job Title: Receptionist / Front Desk Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Overview

• In this role, you will be the first point of contact to customers.
• You will perform administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization's services.

Duties and Responsibilities

• Answering phones and scheduling drop-offs and pick-ups
• Greeting clients and attending tp their needs
• Keeping the reception area clean, professional-looking and inviting.
• Serving clients refreshments and beverages
• Responding to enquiries by phone, e-mail, or in person.
• Managing, escalating and expediting the resolution of customer problems/complaints
• Devising/maintaining office systems, including data management and filing systems.

Qualification

• Minimum of OND

Experience / Requirements:

• Minimum 1 year front desk or customer service experience
• Good personal grooming
• Experience working in a service industry.

Skills and Abilities:

• Excellent interpersonal and verbal communication skills.
• Maintain a professional appearance at all times
• Time management skills
• Excellent customer service skills.

Application Closing Date
27th June, 2021.