Tribest Corporate Support Limited - Our client, a Financial Institution is currently recruiting to fill the position below:
Job Title: Customer Service Representative / Call Centre Agent
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Providing feedback on the efficiency of the customer service process.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- OND / NCE / B.Sc in any field.
- Must not be more than 27 years old.
- Good knowledge of MS Office especially Excel and Word.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Strong communication and interpersonal skills.
Salary
- Very Attractive + Hmo + Pension
Application Closing Date
31st August, 2021.
https://www.hotnigerianjobs.com/hotjobs/352566/customer-service-representative-call-centre-agent.html