Customer Service Representative / Call Centre Agent at a Financial Institution - Tribest Corporate Support Limited

Tribest Corporate Support Limited - Our client, a Financial Institution is currently recruiting to fill the position below:

Job Title: Customer Service Representative / Call Centre Agent

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Providing feedback on the efficiency of the customer service process.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• OND / NCE / B.Sc in any field.
• Must not be more than 27 years old.
• Good knowledge of MS Office especially Excel and Word.
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Strong communication and interpersonal skills.

Salary

• Very Attractive + Hmo + Pension

Application Closing Date
31st  August, 2021.