United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:
Job Title: Team Member, Enterprise Applications Support
Location: Nigeria
Job Objective(s)
- Documentation of Enterprise architecture baseline
- Process optimization
- Project Delivery Effectiveness
- Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
- Issue Closure within TAT
- Adhoc
Minimum Education Qualifications
- First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information Systems component
- A second degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential
Previous Work Experience Requirements:
- 2 years relevant experience within a technology intensive environment (Financial Services, Telecommunications, etc) for BO
Skills required:
- Applications support (ASUP L2)
- IT Operations (ITOP L2)
- Problem management (PBMG L3)
- Information security (SCTY L3
- Service level management (SLMO L2)
- Configuration management (CFMG L3)
- Change management (CHMG L3)
- Release and deployment (RELM L3
- Supplier relationship management (SURE L2
- Learning & development management (ETMG L3)
- IT estate management (DCMA L3)
Knowledge:
- Change management experience gained within a large / complex operational business environment
- Product Knowledge and Experience
- Deep understanding of Customer Experience and the emerging trends, strategies and capabilities across all channels
- Ability to optimize or redesign process flows to meet project requirements
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/354828/team-member-enterprise-applications-support-at-uni.html