At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the prize and thrive.
We are recruiting to fill the position below:
Job Title: Retail and Customer Service Executive
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Provide quality services to internal and external customers and clients
- Attend to all customers that come into the store
- Provide product/Service information
- Adhering to company and safety procedures at all times
- Managing incoming calls and customer service inquiries
- Identifying and assessing customer's needs to achieve satisfaction
- Ensure excellent service standard, respond efficiently to customer needs, inquiries and maintain high customer satisfaction.
- Ensuring that the correct size, pattern and quantity is invoiced to the correct client or customer account.
- Conduct marketing and awareness campaigns on a regular basis to ensure increased brand and product awareness
- Raise quotation and invoice on ERP
- Always wear a smile and address customers courteously.
Job Requirements
- Candidates should possess HND / B.Sc Degree
- General clerical experience with a minimum of 1-2 years
- Clerical experience with tyre and automotive industry is an advantage
- Must be detail oriented with excellent customer interaction skills
- Must be able to stand for extended periods.
Application Closing Date
21st July, 2021.
https://www.hotnigerianjobs.com/hotjobs/357142/retail-and-customer-service-executive-at-teamace-l.html