Maurice Xandra Solutions Limited - Our client, a key player in the Finance Industry, is recruiting to fill the position below:
Job Title: Operations Officer
Location: Lagos
Employment Type: Full-time
Department: Operations
Report to: Head, Operations
Supervises: Field Operatives
Job Summary
- Operations Officer will be responsible for ensuring operational excellence in the coverage area through routine supervision, clients’ engagement, real-time incident reporting, and response.
Strategic Tasks
- Clients’ engagements and security/safety needs assessment
- Security risk assessment
- Provide Leadership to the Guard force
- Responsibilities
- Provide supervision to operatives
- Interfacing with clients to ascertain security needs
- Ensuring discipline amongst guard force
- Routine beat patrols
- Incident Investigation
- Incident report writing
- Law enforcement agencies liaison
- Onsite training of Guards
- Ensuring clients satisfaction and retention.
Key Performance Indicators (KPI)
- Clients’ satisfaction, contract retention, and business referral through existing contracts
- Rate of Guards Turnover
- Number of breaches, sanctions, and restitution for coverage area
- Loss prevention efforts and interventions
- Performance evaluation by clients.
Preferred Qualifications
- First Degree in a relevant field
Minimum Experience:
- 3 - 5 years relevant experience in Security Operations
- Professional Membership in a related field is an added advantage.
Skill & Competency Requirements:
Core Skills:
- In-depth understanding of the organization’s business
- Excellent guards management skills
- Good understanding of security operations
- Adequate training and guards recruitment abilities.
- Client relationship skills
- Industry knowledge
- Excellent communication & presentation skills
- Basic computer skills
- Report writing skills.
Compensation
- Competitive Salary Package.
Application Closing Date
15th August, 2021.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Only shortlisted candidates would be contacted.
https://www.hotnigerianjobs.com/hotjobs/358705/operations-officer-at-a-finance-company-maurice-xa.html