The Space - Our client is recruiting suitably qualified candidates to fill the position below:
Job Title: Community Manager
Location: Victoria Island, Lagos
Job Description
- Our client is looking to hire a female community manager who will make customers feel welcome and at ease. As a community manager, you are responsible for managing, improving, and leveraging relationships within the coworking space.
- You will be in charge of all operational functions e.g. facility management - ensuring the coworking space is clean, inventory is updated, and vendors deliver without disruption. Member Management - develop a system to manage space, member invoices, and client issues.
- Marketing - Manage marketing campaigns and engagement through email and phone. Business Development and Sales - Conduct onsite tours, CRM, follow up with leads, and sign members up. Provide administrative support across the organization, and manage the entire community.
Responsibilities
- Understand & amplify the total customer experience
- Welcome members and guests on arrival
- Provide information and support as required by members and guests via email, telephone or in-person
- Create and implement processes
- Coordinate other support personnel, handle all vendor negotiations and update vendor logbooks
- Ensure all utility and governance-related bills are treated when due
- Ensure office supplies are always available and keep an accurate inventory of stock and reorders
- Keep updated records of office expenses and costs
- Arrange travel and logistics when necessary
- Ensure maintenance and repairs are carried out when due
- Update calendars and schedule meetings
- Perform other clerical duties such as filing, photocopying, printing and scanning
- Send out invoices and receipts when due
- Update client database frequently
- Manage social media pages as required
- Identify community initiatives that will keep the community engaged.
Requirements
- University Degree with at least 1-year work experience.
- Female
- Must live within Lagos Island
- Must be process-oriented
- Experience with increasing responsibility in either a sales or customer service role
- Demonstrated project management skills
- Experience managing corporate social media campaigns
- Passion for the community
- Interest in working independently with only occasional interactions with the owners
- Fluent in English
Application Closing Date
12th October, 2021.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/371027/community-manager-at-the-space.html