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Community Manager at the Space

Posted on Tue 14th Sep, 2021 - hotnigerianjobs.com --- (0 comments)


The Space - Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Community Manager

Location: Victoria Island, Lagos

Job Description

  • Our client is looking to hire a female community manager who will make customers feel welcome and at ease. As a community manager, you are responsible for managing, improving, and leveraging relationships within the coworking space.
  • You will be in charge of all operational functions e.g. facility management - ensuring the coworking space is clean, inventory is updated, and vendors deliver without disruption. Member Management - develop a system to manage space, member invoices, and client issues.
  • Marketing - Manage marketing campaigns and engagement through email and phone. Business Development and Sales - Conduct onsite tours, CRM, follow up with leads, and sign members up. Provide administrative support across the organization, and manage the entire community.

Responsibilities

  • Understand & amplify the total customer experience
  • Welcome members and guests on arrival
  • Provide information and support as required by members and guests via email, telephone or in-person
  • Create and implement processes
  • Coordinate other support personnel, handle all vendor negotiations and update vendor logbooks
  • Ensure all utility and governance-related bills are treated when due
  • Ensure office supplies are always available and keep an accurate inventory of stock and reorders
  • Keep updated records of office expenses and costs
  • Arrange travel and logistics when necessary
  • Ensure maintenance and repairs are carried out when due
  • Update calendars and schedule meetings
  • Perform other clerical duties such as filing, photocopying, printing and scanning
  • Send out invoices and receipts when due
  • Update client database frequently
  • Manage social media pages as required
  • Identify community initiatives that will keep the community engaged.

Requirements

  • University Degree with at least 1-year work experience.
  • Female
  • Must live within Lagos Island
  • Must be process-oriented
  • Experience with increasing responsibility in either a sales or customer service role
  • Demonstrated project management skills
  • Experience managing corporate social media campaigns
  • Passion for the community
  • Interest in working independently with only occasional interactions with the owners
  • Fluent in English

Salary
N60,000 / month.

Application Closing Date
12th October, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.


  

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