Wakanow.com is Nigeria’s leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.
Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services from a broad selection of partners.
Wakanow.com Limited Nigeria is recruiting to fill the position of:
Job Title: Training Specialist
Location: Nigeria
Responsibilities
- Conducts induction programme for newly recruited employees
- Coordinates Management development programmes for staff
- Participates in Planning and coordination of both in-house and external Training programmes for wakanow.com staff
- Conducts periodic Training Needs Assessment and recommend training based on need for Wakanow.com staff
- Conducts Training on new Products and Services for Wakanow.com staff
- Participates in User Acceptance Tests and surveys for new products and services
- Conducts Sales and Customer Service Training for Wakanow.com staff
- Conducts weekly Training for newly registered Wakanow Affiliates (travel agents)
- Produces timely reports on all training programmes.
Desired Skills and Experience
- Possession of at least a good degree from a recognized university.
- 2-4 years experience in Human Resource Training in a service industry
- Proficiency in MS PowerPoint, MS Word, MS Excel etc.
- Work experience in the travel and tourism industry is an advantage
- Experience in human capacity development in a top-rated IATA Training school is an advantage.
- Demonstrable competence in training delivery mastery
- Experience in sales training and customer Service training
- Experience in curriculum development and training content development
- Experience in development of training manuals
- Possession of motivational, coaching, counseling, analytical, research and people management skills
- Experience in working with Amadeus and conducting Training in Amadeus GDS is an added advantage
- Ability to take initiative, result-oriented, enthusiastic, self-disciplined and possession of positive attitude
Application Closing Date
Not Stated
How to apply
Interested candidates should
Click here to apply