Training Specialist at Wakanow.com Limited Nigeria

Wakanow.com is Nigeria’s leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.

Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services from a broad selection of partners.

Wakanow.com Limited Nigeria is recruiting to fill the position of:

Job Title: Training Specialist

Location: Nigeria

Responsibilities

• Conducts induction programme for newly recruited employees
• Coordinates Management development programmes for staff
• Participates in Planning and coordination of both in-house and external Training programmes for wakanow.com staff
• Conducts periodic Training Needs Assessment and recommend training based on need for Wakanow.com staff
• Conducts Training on new Products and Services for Wakanow.com staff
• Participates in User Acceptance Tests and surveys for new products and services
• Conducts Sales and Customer Service Training for Wakanow.com staff
• Conducts weekly Training for newly registered Wakanow Affiliates (travel agents)
• Produces timely reports on all training programmes.

Desired Skills and Experience

• Possession of at least a good degree from a recognized university.
• 2-4 years experience in Human Resource Training in a service industry
• Proficiency in MS PowerPoint, MS Word, MS Excel etc.
• Work experience in the travel and tourism industry is an advantage
• Experience in human capacity development in a top-rated IATA Training school is an advantage.
• Demonstrable competence in training delivery mastery
• Experience in sales training and customer Service training
• Experience in curriculum development and training content development
• Experience in development of training manuals
• Possession of motivational, coaching, counseling, analytical, research and people management skills
• Experience in working with Amadeus and conducting Training in Amadeus GDS is an added advantage
• Ability to take initiative, result-oriented, enthusiastic, self-disciplined and possession of positive attitude

Application Closing Date
Not Stated

How to apply
Interested candidates should
Click here to apply