Bradfield Consulting is recruiting to fill the vacant position of :
Job Tittle : Facility Manger
Location : Lagos
Responsibilities
- Deliver excellent customer service, at all times, ensuring guests’ comfort and safety.
- Deal with all inquires in a professional and courteous manner, in person, on the telephone or via e-mail.
- Assist in keeping the hotel clean and tidy, at all times.
- Deal with customer complaints in a professional manner.
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
- Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy.
- Propose and implement effective marketing strategies to maximize room occupancy levels.
- Complete all daily administration tasks as required.
- Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards.
- Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
- Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager.
- Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required.
- Complete regular checks on portable electrical appliances
- Be accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation.
- Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policy.
- Control and manage all new credit application accounts, sales ledger management and payment administration.
- Provide reports, as required, for hotel management.
Qualifications
- A good B.Sc degree qualification in relevant discipline
- 3-5 years post graduation experience in the Hospitality/Leisure and Travel Industry preferably.
- Must have excellent problem solving and decision making skills
- Excellent Supervisory and leadership skills
- Good People Management
- Excellent Organisational Skills
- Professional judgement and discretion that comes from years of experience in the field.
- Budget management skills and proficiency
Application Closing Date
26th September, 2014
Method of Application
Interested candidates should send CV using REF: FM-09 as the subject to:
[email protected]