Facilities Manager at Bradfield Consulting

Posted on Tue 09th Sep, 2014 - hotnigerianjobs.com --- (0 comments)

Bradfield Consulting is recruiting to fill the vacant position of :

Job Tittle : Facility Manger

Location : Lagos

Responsibilities

Deliver excellent customer service, at all times, ensuring guests’ comfort and safety.
Deal with all inquires in a professional and courteous manner, in person, on the telephone or via e-mail.
Assist in keeping the hotel clean and tidy, at all times.
Deal with customer complaints in a professional manner.
Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy.
Propose and implement effective marketing strategies to maximize room occupancy levels.
Complete all daily administration tasks as required.
Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards.
Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager.
Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required.
Complete regular checks on portable electrical appliances
Be accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation.
Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policy.
Control and manage all new credit application accounts, sales ledger management and payment administration.
Provide reports, as required, for hotel management.

Qualifications

A good B.Sc degree qualification in relevant discipline
3-5 years post graduation experience in the Hospitality/Leisure and Travel Industry preferably.
Must have excellent problem solving and decision making skills
Excellent Supervisory and leadership skills
Good People Management
Excellent Organisational Skills
Professional judgement and discretion that comes from years of experience in the field.
Budget management skills and proficiency

Application Closing Date
26th September, 2014

Method of Application
Interested candidates should send CV using REF: FM-09 as the subject to: [email protected]

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