Fadac Resources and Services - Our client provides an array of products and services that cuts across Consumer Electronics, Home Appliances, Small and Domestic Appliances.
They are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ojota, Lagos
Employment Type: Full-time
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Candidates should possess minimum of a B.Sc Degree with 2-3 years work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working in Electronic sales with customer support.
Application Closing Date
29th January, 2022.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/392036/customer-service-officer-at-fadac-resources-and-se.html