Willers Solutions Limited - Our client, an Electronics Manufacturing Firm in Lekki, Lagos State, is currently recruiting suitable candidates to fill the position below:
Job Title: IT Support
Location: Lekki, Lagos
Roles & Responsibilities
- IT Help Desk - Daily Technical Support
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Setting up accounts for new users
- VOIP Phone Configuration and management
- Access Control Management
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Requirements
- At least 5 years of experience
- Degree in Computer Science or Information Technology.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
Application Closing Date
30th December, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/392037/it-support-at-an-electronics-manufacturing-firm-wi.html