Link Credit is an automated lending service focused on increasing access to credit to financially under-served/excluded individuals in Nigeria.
We are recruiting to fill the position below:
Job Title: Quality Control Personnel
Location: Ogba, Lagos
Employment Type: Full-time
Job Description
- Relevant telemarketing quality control work experience.
- Proficient in the use of Office software (PPT, Excel, etc.), with certain data processing and document editing skills
- Have good communication skills and team spirit.
Job Responsibilities
- Summarize issues according to the quality control rules and standards for quality inspection of front-line tele sales records, control the risk awareness of tele sales, and timely feedback
- The daily sampling process of the problems that arise in a timely manner, effective answer the feedback and consultation of tele sales, and urge tele sales to improve the quality control problems that arise in the call
- Do a good job of reconciling the workload of tele sales, and send daily, weekly and monthly reports on time
- Optimize the quality control standard by combining the quality control results, and provide effective suggestions to the whole tele sales team level
- Assist the team in rountine research and data analysis.
Requirements
- Candidates should possess a Bachelor's Degree qualification with 1 - 3 years work experience.
Application Closing Date
27th January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/396649/quality-control-personnel-at-link-credit.html