Quality Control Personnel at Link Credit

Link Credit is an automated lending service focused on increasing access to credit to financially under-served/excluded individuals in Nigeria.

We are recruiting to fill the position below:

Job Title: Quality Control Personnel

Location: Ogba, Lagos
Employment Type: Full-time

Job Description

• Relevant telemarketing quality control work experience.
• Proficient in the use of Office software (PPT, Excel, etc.), with certain data processing and document editing skills
• Have good communication skills and team spirit.

Job Responsibilities

• Summarize issues according to the quality control rules and standards for quality inspection of front-line tele sales records, control the risk awareness of tele sales, and timely feedback
• The daily sampling process of the problems that arise in a timely manner, effective answer the feedback and consultation of tele sales, and urge tele sales to improve the quality control problems that arise in the call
• Do a good job of reconciling the workload of tele sales, and send daily, weekly and monthly reports on time
• Optimize the quality control standard by combining the quality control results, and provide effective suggestions to the whole tele sales team level
• Assist the team in rountine research and data analysis.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 3 years work experience.

Application Closing Date
27th January, 2022.