IT Manager at Paradigm Finance Limited

Posted on Mon 03rd Jan, 2022 - www.hotnigerianjobs.com --- (0 comments)

Paradigm Finance is committed to providing Financial solutions with flexibility and speed of delivery to both individuals and corporates in a manner phenomenally uncommon to traditional financial institutions.

We are recruiting to fill the position below:

Job Title: IT Manager

Location: Lagos Island, Lagos
Employment Type: Full-time (Hybrid work model)

Key Responsibilities

  • Assessing the technical needs of staff or clients
  • Establishing and maintaining strong relationships across teams and with staff/clients
  • Measure service satisfaction levels
  • Managing and upholding the troubleshooting escalation process
  • Managing hardware and software
  • Resolving system and application issues
  • Assisting with IT equipment sourcing and budgeting
  • Occasionally working with third parties to rectify issues
  • Identifying gaps in the support process and amending it accordingly.

Requirements

  • Relevant Degree / Certifications and experience in IT support roles.
  • 3 - 5 years work experience
  • System applications / Platform Support experience is a must
  • Excellent software knowledge, including: Microsoft products, MS SQL, Exchange, and Apple iOS system.
  • Excellent knowledge of networking protocols and components
  • Knowledge of hardware, wireless products, desktop and Laptop systems
  • Excellent communication skills, Critical thinking and problem-solving skills.

Salary
N2,400,000 - N3,600,000 Annually.

Application Closing Date
22nd January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.