IT Manager at Paradigm Finance Limited

Paradigm Finance is committed to providing Financial solutions with flexibility and speed of delivery to both individuals and corporates in a manner phenomenally uncommon to traditional financial institutions.

We are recruiting to fill the position below:

Job Title: IT Manager

Location: Lagos Island, Lagos
Employment Type: Full-time (Hybrid work model)

Key Responsibilities

• Assessing the technical needs of staff or clients
• Establishing and maintaining strong relationships across teams and with staff/clients
• Measure service satisfaction levels
• Managing and upholding the troubleshooting escalation process
• Managing hardware and software
• Resolving system and application issues
• Assisting with IT equipment sourcing and budgeting
• Occasionally working with third parties to rectify issues
• Identifying gaps in the support process and amending it accordingly.

Requirements

• Relevant Degree / Certifications and experience in IT support roles.
• 3 - 5 years work experience
• System applications / Platform Support experience is a must
• Excellent software knowledge, including: Microsoft products, MS SQL, Exchange, and Apple iOS system.
• Excellent knowledge of networking protocols and components
• Knowledge of hardware, wireless products, desktop and Laptop systems
• Excellent communication skills, Critical thinking and problem-solving skills.

Salary
N2,400,000 - N3,600,000 Annually.

Application Closing Date
22nd January, 2022.