Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.
We are recruiting to fill the position below:
Job Title: Client Relationship Officer
Location: Lagos
Employment Type: Full-time
Job Description
- We're now hiring a seasoned Client Relationship Officer to help us keep growing. If you're excited to be part of a great team, Law and Visas is a great place to grow your career.
- As a Client Relationship Officer, you will be responsible for managing client's enquiries about the services we provide and ultimately selling the services we offer.
- You will be responsible for providing excellent customer service. As a Client Relationship Officer, you perform an important role in the overall clients' experience by helping with sales, clients’ enquiries and promoting the company brand.
- You would be required to have good IT skills – Microsoft Packages and Internet. You would be required to conduct basic research and findings with the use of the internet.
- You would be required to think outside the box and work with little supervision. Hence multi-tasking and a flexible approach to managing one’s work schedule are essentials. Full training will be provided.
Responsibilities
- Sell service to the prospective clients
- Collect Client information and fill application forms
- Liaise with clients of a daily basis
- Assist clients with knowing the range of services offered
- Demonstrate good knowledge of services to clients
- Greet clients in a friendly, polite and professional manner
- Educate clients about current immigration developments and trends
- Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts.
- Contribute to team's daily sales goals.
Job Requirements
- B.Sc / HND qualification in any discipline from a reputable institution
- Minimum of Second class lower or its equivalent.
- A minimum of 2 years work experience.
- Must be female.
- Not more than 28 years of age.
- Must have good interpersonal and organizational skills
- Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
- Excellent verbal communication skills
- Strong orientation towards providing excellent customer service
- Basic math skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
- Must reside in Lagos
- Fluent in spoken English.
- Must have good writing ability/skills.
- Must have good research and fact-finding abilities/skills.
Application Closing Date
31st January, 2022.
https://www.hotnigerianjobs.com/hotjobs/400720/client-relationship-officer-at-law-and-visas.html