Client Relationship Officer at Law and Visas

Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.

We are recruiting to fill the position below:

Job Title: Client Relationship Officer

Location: Lagos
Employment Type: Full-time

Job Description

• We're now hiring a seasoned Client Relationship Officer to help us keep growing. If you're excited to be part of a great team, Law and Visas is a great place to grow your career.
• As a Client Relationship Officer, you will be responsible for managing client's enquiries about the services we provide and ultimately selling the services we offer.
• You will be responsible for providing excellent customer service. As a Client Relationship Officer, you perform an important role in the overall clients' experience by helping with sales, clients’ enquiries and promoting the company brand.
• You would be required to have good IT skills – Microsoft Packages and Internet. You would be required to conduct basic research and findings with the use of the internet.
• You would be required to think outside the box and work with little supervision. Hence multi-tasking and a flexible approach to managing one’s work schedule are essentials. Full training will be provided.

Responsibilities

• Sell service to the prospective clients
• Collect Client information and fill application forms
• Liaise with clients of a daily basis
• Assist clients with knowing the range of services offered
• Demonstrate good knowledge of services to clients
• Greet clients in a friendly, polite and professional manner
• Educate clients about current immigration developments and trends
• Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts.
• Contribute to team's daily sales goals.

Job Requirements

• B.Sc / HND qualification in any discipline from a reputable institution
• Minimum of Second class lower or its equivalent.
• A minimum of 2 years work experience.
• Must be female.
• Not more than 28 years of age.
• Must have good interpersonal and organizational skills
• Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
• Excellent verbal communication skills
• Strong orientation towards providing excellent customer service
• Basic math skills
• High attention to detail
• Demonstrated selling skills
• Ability to maintain a professional appearance
• Must reside in Lagos
• Fluent in spoken English.
• Must have good writing ability/skills.
• Must have good research and fact-finding abilities/skills.

Salary
N50,000 monthly.

Application Closing Date
31st January, 2022.