CFL Group started in 1998 with a company known as Next Technology Nigeria Limited; a telecommunication company that provides internet services for teeming customers. The company was founded by Engr. Lai Omotola. In a space of Nine(9) years, additional 14 companies were added to make up CFL Group as it is known today.
In 2015 CFL Group became a full fledge infrastructure company cutting across Real Estate, Energy, Power, Construction, Agriculture and Transportation.
We are recruiting to fill the position below:
Job Title: I.T Service Officer
Location: Lagos
Responsibilities
- The IT Service Desk Officer will provide high quality systems support for the various departments in the organisation and will be responsible for managing and resolving all IT related issues/queries and will also play an active role in IT implementation activities.
Other responsibilities shall include but not limited to the following:
- Set-up and install computer hardware and software including disk, tape, printers, modems, and related peripherals.
- Perform maintenance and repairs on computer hardware including backup, recovery and equipment cleaning.
- Manages and supports the Dev to Production cloud IaaS and platform, to ensure quality, performance and availability of hosted services
- As strong technical team member, the candidate provides guidance and support for cloud technology issues
- Provide Implementation and Run & Maintain services
- Work on high volume mission critical systems
- Required to support an on call 24 x 7 cloud Production Environment supporting and administering CPE products & Services involving platform technologies like AWS, Openstack, Azure, Hadoop, Grafana, Kibana, LDAP, Scalr, DNS, Influx DB, Rabbit MQ, Nagios, Zabbix
- Work hands-on with customers to develop, migrate, and debug services issues
- Train users on computer hardware/software and other electronic office equipment.
- First level selection and design of the hardware and, network and software necessary to operate and improve organisation information management system.
- Manage the company’s administrative network i.e. network accounts, email accounts website access account, remote access account.
- Monitor operational performance and troubleshoot system problems. Isolate the cause of system failures.
- Research, evaluate and purchase new hardware and software to meet the company’s requirements computers, and other electronic office equipment.
- Design, install, support and integrate centralized and distributed network hardware, operating systems and applications.
- Responsible for maintaining an inventory of internal licenses, overseeing updates and tracking compliance.
- Inducting new employees on IT system
- Aside the primary helpdesk functions, you will interface with the Technical and Application units regarding testing and understanding of new applications before deployment to users
- Monitor and ensure client systems are updated with current Anti-Virus definition while also following up with systems without current definition. Weekly and monthly report will be generated.
- Monitor server event before they become incidents. Monitor unauthorized/unlicensed installation of application using spiceworks. Weekly and monthly report will be generated.
Qualifications, Skills & Competencies
- B.Sc. / HND in IT / Computer Engineering / Computer
- At least 2 - 4 years work experience in related field
- ITIL qualification is an added advantage.
Skills & Competencies:
- Teamwork
- Customer Service
- Experience on cloud service administrations
- Analytical Thinking
- Self-management skills
- Technical Support Proficiency
- Professional and Good Work Ethics
- Proficiency in MS Office & Products
Demands of the Job:
- Ability to multi-task efficiently without compromising on quality
- Ability and willingness to work round the clock when required and meet tight deadlines.
Salary Range
N100,000 - N150,000 / Month.
Application Closing Date
16th June, 2022.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Position as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/441918/palmpay-limited-job-recruitment-12-positions.html