Fosad Consulting Limited - We are currently calling for applications on behalf of our client, a non-banking financial service institution who is seeking to recruit a seasoned professional for the post of:
Job Title: Head, Relationship Management & Welfare Scheme
Location: Lagos, Nigeria
Job Descriptions
- The Manager will be primarily responsible to manage and provide all after sales service to all the businesses solicited by the Acquisition team across all locations.
- The Manager's focus is to ensure that all such relationships stay in the company's books.
- He /She should have worked very closely with Insurance Brokers and team members managing direct business.
- The Manager will also be responsible for developing the Welfare Scheme business for the company.
Principal Duties and Responsibilities
- Taking handover of business acquired by the Acquisition team along with full details of the relationship and the broker handling the business.
- Ensuring yearly renewals of all the existing relationship.
- Aggressively purse with broker/clients for higher participation in all co assurance businesses.
- Pursue brokers not to reduce the company's share in Co Assurance businesses
- Provide ongoing support to brokers to service the clients.
- Visit broker as per the visit roaster defined by the company.
- Liaise with technical & operation team for better pricing and customer service.
- Provide acquisition team ongoing support on market intelligence.
- Develop Welfare Scheme Opportunities with Govt , Associations , Co-operatives , Schools , Universities, Unions etc .
- Ensure each team members are able to perform as per the company laid down criteria's.
- Submit Weekly / Monthly reports for the unit.
- Lay down processes on how the unit is going to function.
- Drive the financial targets.
- Identify other group life businesses.
- Coordinating the training programs outlined for the team members
- Performance measurement for each team members.
- Other functions as assigned from time to time.
Qualifications
Minimum Qualifications:
- Minimum of first Degree
- Minimum 15 years relevant experience in Sales Management
- Insurance Industry experience is an added advantage
Additional Information
Competency and Skills Requirements
Required Knowledge, Skills and Abilities:
- Prior experience in running independent Profit Center
- Very strong organizational skills
- Goal Oriented
- Analytical
- Entrepreneurship Ability
- Ability to work under tight deadlines while performing multiple tasks
- Sales and Performance Management
- Ability to work under pressure
- Numerate
Generic Skills:
- Strong personality and charisma
- Proactive
- Critical Reasoning
- Resilience, Tenacity and Integrity
- Interpersonal skills
- Communication (oral & written).
Application Closing Date
Not Stated.
How to Apply
Interested and qualified candidates should:
Click here to apply online