Westfield Consulting Limited - Our client, an Event company in Lagos, is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Write invoice and thorough follow up on clients
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing the company inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- ND or its equivalent
- 2-3 years of experience as a customer service officer
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Application Closing Date
10th September, 2022.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/464539/customer-service-officer-at-westfield-consulting-l.html