Softcom Limited creates simple and connected technology tools that solve everyday problems and make growth accessible to all.
We are recruiting to fill the position below:
Job Title: Fraud Detection Specialist (Senior)
Location: Lagos
Department: LCIC
Overall Objective of the Role
- The Fraud Detection Analyst/Specialist will be responsible for detecting fraudulent access attempts, mitigating losses and remediating any impacts as a result of fraudulent activity.
- This role aims to prevent unauthorised or fraudulent transactions while providing a great payment experience for legitimate users.
- The Fraud Detection Analyst/Specialist will be responsible for analysing transaction trends, developing fraud prevention strategies, and executing processes that will help us keep fraud cases low.
Responsibilities
- Review and analyse transaction activity to prevent and detect fraud
- Use and manage the fraud detection software to investigate, document and maintain records of fraud and money-laundering scenarios
- Perform detailed checks, research and investigations to assess the potential for fraud
- Produce thorough documentation and evidence in support of investigations and potential cases of fraud
- Assist with preparation of Suspicious Activity Reports and Cash
- Transaction Reports
- Identify and track current fraud trends by reviewing transactions and account patterns.
- Monitor Merchant transactions and accounts for potential fraudulent activities; Monitor real-time transaction queues and identify high-risk transaction
- Work closely with internal functions including Engineering,
- Customer Success, and Legal & Compliance to result fraud matters
- Prompt and effective customer and merchant engagement on all fraud related cases as it concerns them, for prompt resolution and feedback.
- Prompt and effective response to banks on all fraud related cases as it concerns them, for prompt claim resolution and feedback.
Qualification and Skills
- BSc in Computer Science or related fields
- 5- 8 years experience in financial industry
- Good grasp of fintech, banking, payment and related activities
- Proficiency in Structured Query Language (SQL), Advanced use of
- Excel or similar tools, Data Analytics.
- Excellent interpersonal and communication skills.
- Ability to work as a member of a team and share knowledge.
- Excellent problem-solving skills and analytical ability.
- Ability to work well independently and with a team.
- Strong people, interpersonal and relationship skills with a demonstrated ability to manage and influence senior stakeholders.
- Excellent presentation skills.
- Working knowledge of Google suite.
Application Closing Date
3rd October, 2022.
Method of Application
Interested applicants should forward their CVs and Cover letters to: [email protected] using the job title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/470482/fraud-specialist-at-softcom-limited.html