TruQ is a third-party logistics company that connects people who needs logistics solutions to the owners of these solutions.
We are recruiting to fill the position below:
Job Title: Partner Success Officer
Location: Abuja
Employment Type: Full-time
Job Description
- Source, register, approve, train and onboard partners to the platform to service the different categories of customer segments
- Handle drivers management for the supply chain companies and oversee the day-to-day activities of drivers
- Ensure the registration of all drivers on the platform
- Work with the PSO to manage the day-to-day operations of truQ partners from registration to payment
- Ensure adequate availability of partners (vehicles) to service the different segments of truQ’s customers
- Ensure and enforce partners' conformity with the laid down rules and regulations of the truQ platform.
- Scout for partners in areas/states/cities based on expansion plans and demand on the platform
- Handle and solve issues that will come up during registration, onboarding and in transit.
- Collecting and analyzing data concerning client behaviour to understand changing needs
Requirements and Skills
- Minimum of HND educational qualification
- Minimum of 2 years cognate experience
- Proven customer service experience.
- Strong interpersonal relationship management skills
- Strong communication skills (written and verbal)
Application Closing Date
30th November, 2022.
https://www.hotnigerianjobs.com/hotjobs/470922/partner-success-officer-abuja-at-truq.html