Partner Success Officer (Abuja) at TruQ

TruQ is a third-party logistics company that connects people who needs logistics solutions to the owners of these solutions.

We are recruiting to fill the position below:

Job Title: Partner Success Officer

Location: Abuja
Employment Type: Full-time

Job Description

• Source, register, approve, train and onboard partners to the platform to service the different categories of customer segments
• Handle drivers management for the supply chain companies and oversee the day-to-day activities of drivers
• Ensure the registration of all drivers on the platform
• Work with the PSO to manage the day-to-day operations of truQ partners from registration to payment
• Ensure adequate availability of partners (vehicles) to service the different segments of truQ’s customers
• Ensure and enforce partners' conformity with the laid down rules and regulations of the truQ platform.
• Scout for partners in areas/states/cities based on expansion plans and demand on the platform
• Handle and solve issues that will come up during registration, onboarding and in transit.
• Collecting and analyzing data concerning client behaviour to understand changing needs

Requirements and Skills

• Minimum of HND educational qualification
• Minimum of 2 years cognate experience
• Proven customer service experience.
• Strong interpersonal relationship management skills
• Strong communication skills (written and verbal)

Application Closing Date
30th November, 2022.