Vitalvida - We provide you with an excellent eCommerce experience as our clients' satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs.
We are recruiting to fill the position below:
Job Title: Telesales Supervisor
Location: Lagos
Job Description
- We are looking for an experienced operations supervisor to deliver an holistic customer experience whilst managing a team of Telesales staff.
- The Supervisor has the overall responsibility to plan, organize and control all of the day-to-day activities of the sales and logistics team
- Ensure targets are delivered through people management, performance review, reward and individual recognition.
- Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
- Provide on-the-ground support for Telesales associates as they generate leads and close new deals.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Make sure the internal sales processes are strictly adhered to
- Ability to work under pressure to meet tight deadlines is a must
- Ensure supervision of the telesales team and the delivery agents to make sure 100% delivery of orders/ items daily.
- 100% deposit of cash after every order delivered.
- 100% reconciliation after every delivery run.
- Responsible for 100% Revenue target allocated to the entire Telesales team.
Minimum Requirements / Qualifications
- HND, B.Sc.
- Must be computer literate.
- A minimum of 4 years of experience in sales with at least 2 years experience managing a team.
- Working hours 9am-8pm everyday.
- Experience in an FMCG or Retail background is preferred.
- No shift work
- 1 week day off a week
- Organization, punctuality and good interpersonal skills.
- Attention to detail.
- Proven ability to handle challenging workload.
- Will be required to work weekend (Saturday).
Report:
- Experience preparing key operational reports.
- Send daily accounting of sales and report to management team etc.
What We Offer
- Salary Range: N80,000 - N130,00 monthly.
- A performance linked bonus
- Tremendous learning opportunities
- A thriving and energetic culture that celebrates diversity and puts people at the heart of what we do
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Please only send email if you are sure you can adhere to the conditions listed above. no negotiations.
https://www.hotnigerianjobs.com/hotjobs/472464/telesales-supervisor-at-vitalvida.html