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Telesales Supervisor at Vitalvida

Posted on Wed 05th Oct, 2022 - hotnigerianjobs.com --- (0 comments)


Vitalvida - We provide you with an excellent eCommerce experience as our clients' satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs.

We are recruiting to fill the position below:

Job Title: Telesales Supervisor

Location: Lagos

Job Description

  • We are looking for an experienced operations supervisor to deliver an holistic customer experience whilst managing a team of Telesales staff.
  • The Supervisor has the overall responsibility to plan, organize and control all of the day-to-day activities of the sales and logistics team
  • Ensure targets are delivered through people management, performance review, reward and individual recognition.
  • Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
  • Provide on-the-ground support for Telesales  associates as they generate leads and close new deals.
  • Develop a growth strategy focused both on financial gain and customer satisfaction.
  • Make sure the internal sales processes are strictly adhered to
  • Ability to work under pressure to meet tight deadlines is a must 
  • Ensure supervision of the telesales team and the delivery agents to make sure 100% delivery of orders/ items daily.
  • 100% deposit of cash after every order delivered.
  • 100% reconciliation after every delivery run.
  • Responsible for 100% Revenue target allocated to the entire Telesales team.

Minimum Requirements / Qualifications

  • HND, B.Sc.
  • Must be computer literate.
  • A minimum of 4 years of experience in sales with at least 2 years experience managing a team.
  • Working hours 9am-8pm everyday.
  • Experience in an FMCG or Retail background is preferred.
  • No shift work
  • 1 week day off a week 
  • Organization, punctuality and good interpersonal skills.
  • Attention to detail.
  • Proven ability to handle challenging workload.
  • Will be required to work weekend (Saturday).

Report:

  • Experience preparing key operational reports.
  • Send daily accounting of sales and report to management team etc.

What We Offer

  • Salary Range: N80,000 - N130,00 monthly.
  • A performance linked bonus
  • Tremendous learning opportunities
  • A thriving and energetic culture that celebrates diversity and puts people at the heart of what we do

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Please only send email if you are sure you can adhere to the conditions listed above. no negotiations.


  

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