Vantegral Consulting - Our client, a top lending company that provides zero collateral loans to small businesses in Africa, is recruiting to fill the position below:
Job Title: Technical Support Engineer
Location: Lagos
Job Description
- Technical support engineer to focus on backend support while liaising with the customer support team.
Job Summary
- The successful candidate will be responsible for writing tests and supporting the end-to-end test process.
- Whilst this is an Engineering hire, your role will directly impact the customer-facing aspects of the business.
- As a successful candidate, you will be required to run various components and features to identify and fix technical issues in order to ensure our customers view our products as high-quality and functional
Responsibilities
- Write comprehensive tests (unit, integration, E2E, regression, performance, etc.)
- Gathering of product requirements (e.g., functionalities, speed, safety standards).
- Monitor all production stages to ensure safety procedures are followed.
- Run quality controls on components and final products.
- Building automated testing systems for regular checks while writing and developing test environments and test cases.
- Diagnosing and troubleshooting hardware, networking, and software issues while suggesting fixes and improvements.
- Documentation of technical issues and solutions.
- Must be Proactive in real time while liaising directly with the customer support team and other relevant teams to ensure our final products meet our quality standards
- Diagnosing and troubleshooting hardware, networking, and software issues while suggesting fixes and improvements
Requirements
- Bachelor's Degree in Computer Science, Software Engineering, Information Technology or any related field.
- 3 - 4 years’ experience as a Test Engineer or similar role
- Ability to code either in JavaScript and/or Python
- Strong experience using Selenium and Cypress
- Strong experience in automated and manual testing
- Must be familiar with various testing techniques
- Must possess great troubleshooting skills.
- In-depth knowledge of CI/CD
- Proven experience in Quality Management Systems.
Application Closing Date
1st November, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/473076/technical-support-engineer-at-a-top-lending-compan.html