iStore Nigeria is the home of everything Apple and more. Trade-in in-store, it's that much easier to get the new product you love at the price you'll love even more.
We are recruiting to fill the position below:
Job Title: Senior Technical Support Consultant
Reference Number: 2210SnrSupportNigeria
Location: Abuja
Description
- To ensure iStores provide customers with a professional and quality level of support service. This includes: first Line support, warranty repairs, data transfer, troubleshooting, third party product connections and configuration.
- iStore candidates may be subjected to pre employment tests.
Responsibilities
- Ensure all processes are followed
- Responsible for level of customer service of team and desk
- Systems management
- Theft loss and stock control
- Training and development of technical team and sales team on technical issues
- People management.
Requirements
Qualifications:
- Minimum - Matric
- Tertiary relevant qualification preferred
- Latest Apple certification obtained SEED and ASTO up to date
Experience:
- 1+ year working as a Technical Support Consultant in the iStore
Personal Attributes:
- Attention to detail
- Communication
- Technical and professional know how
- Flexibility
- Discipline approach to work
- Efficiency and effectiveness
- Proactively identifies risk.
Application Closing Date
Not Specified.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/474806/senior-technical-support-consultant-at-istore-nige.html