George Houston Resources Limited - Our client, a leading 3-star Hotel located in Yaba, Lagos, is recruiting suitably qualified & experienced candidates to fill the position below:
Job Title: Front Desk Officer
Location: Yaba, Lagos
Employment Type: Full-time
Industry: Hospitality Sector
Job Duties
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned Rooms, Spa, dining or bar areas
- Greet customers upon their Arrival/departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extraattention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed.
Qualifications
- HND in Hospitality Management
- 1 - 2 experience as a Hostess or Front Desk in a hotel
- Understanding of Hotel/Hospitality etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- Previous work experience as a Hostess
- Understanding of Hotel/Hospitality etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
- Age: 24- 30 years.
Application Closing Date
6th December, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Front Desk Officer" as the subject of the mail.
Note: Candidates must reside in Yaba, Fadeyi, Mushin, Onipan, Anthony, Obanikoro, Ojuelegba, Lawanson and its environs.
https://www.hotnigerianjobs.com/hotjobs/486066/front-desk-officer-at-a-leading-3star-hotel-george.html