Front Desk Officer at a Leading 3-star Hotel - George Houston Resources Limited

George Houston Resources Limited - Our client, a leading 3-star Hotel located in Yaba, Lagos, is recruiting suitably qualified & experienced candidates to fill the position below:

Job Title: Front Desk Officer

Location: Yaba, Lagos
Employment Type: Full-time
Industry: Hospitality Sector

Job Duties

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned Rooms, Spa, dining or bar areas
• Greet customers upon their Arrival/departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extraattention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed.

Qualifications

• HND in Hospitality Management
• 1 - 2 experience as a Hostess or Front Desk in a hotel
• Understanding of Hotel/Hospitality etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• Previous work experience as a Hostess
• Understanding of Hotel/Hospitality etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus
• Age: 24- 30 years.

Salary
N80,000 Monthly.

Application Closing Date
6th December, 2022.