Rallys Closet is a fashion company that specializes in wholesale and retail of turbans, headgear, and other women's accessories.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Island, Lagos
Employment Type: Full-time
Job Responsibilities
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Take the extra mile to engage customers.
Skills and Requirements
- Minimum of National Diploma in any field of study with at least 2 years work experience.
- Excellent oral and writing skills
- Excellent selling and negotiation skills
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Preferred Location of Applicants - Lagos - Lekki, Agungi, and environs.
Application Closing Date
25th January, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/496817/customer-service-representative-at-rallys-closet.html