Willers Solutions Limited - Our client, a reputable firm in the Manufacturing sector, is recruiting suitable candidates to fill the position below:
Job Title: Credit Control / Customer Service Officer
Locations: Lagos and Port Harcourt - Rivers
Employment Type: Full-time
Responsibilities
- Processing invoices.
- Preparing statements and reports for the company accountant.
- Managing the sales ledger.
- Liaising with customers and the sales team.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Setting up the terms of credit for new clients.
- Responding to client inquiries.
Requirements
- Minimum of B.Sc or HND in Finance, Accounting, or Mathematics.
- At least 1 year experience in invoicing process using ERP software.
- Previous work experience as a credit controller.
- Proficient in Accounting and Office software.
- Ability to deal with problematic clients.
- Comfortable using computers.
Salary
N90,000 monthly (Net)
Application Closing Date
23rd June, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/532041/credit-control-customer-service-officer-at-willers.html