Credit Control / Customer Service Officer at Willers Solutions Limited (Lagos and Rivers)

Willers Solutions Limited - Our client, a reputable firm in the Manufacturing sector, is recruiting suitable candidates to fill the position below:

Job Title: Credit Control / Customer Service Officer

Locations: Lagos and Port Harcourt - Rivers
Employment Type: Full-time

Responsibilities

• Processing invoices.
• Preparing statements and reports for the company accountant.
• Managing the sales ledger.
• Liaising with customers and the sales team.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Processing orders, forms, applications, and requests.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Setting up the terms of credit for new clients.
• Responding to client inquiries.

Requirements

• Minimum of B.Sc or HND in Finance, Accounting, or Mathematics.
• At least 1 year experience in invoicing process using ERP software.
• Previous work experience as a credit controller.
• Proficient in Accounting and Office software.
• Ability to deal with problematic clients.
• Comfortable using computers.

Salary
N90,000 monthly (Net)

Application Closing Date
23rd June, 2023.