Avid HR Consulting - Our client, a leading National Health Maintenance Organisations (HMO) is recruiting suitably qualified candidates to fill the position below:
Job Title: Call Centre Care Co-ordinator (HMO Nurse)
Location: Nigeria
Job Description
- Attend to calls, SMS messages, WhatsApp and email messages from enrollees, providers and other stakeholders
- Collate and document enrollee's information in relevant format.
- Issue care authorization codes to providers and enrollees.
- Resolve customer complaints directed to the Centre.
- Vet claims according to agreed tariff and regulatory and company guidelines.
- Negotiate cost of care to enrollees.
- Provide customer with product and services information
Qualifications and Experience
- Must be a Registered Nurse, Registered Midwife, or possess a Bachelor of Science in Nursing
- Nursing Council certificate
- Proficient in Microsoft office
- Membership of health, management or related bodies Completed NYSC
Application Closing Date
Not Specified
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/556591/call-centre-care-coordinator-hmo-nurse-at-a-leadin.html