Jose Max E. Technical Enterprises - We are Manufacturers rep: Dealers suppliers of industrial Tools, Electrical & Plumbing materials, Industrial bearings, Oil seals, Vee/Fan Belts, Bolt & Nuts, Allen Screw Bolts General Technical Tools such as Cotton/Leather or Rubber, hand Gloves, Cutting and Grinding Disk, Saw Blades, Original Hose & Clips, Electrode Etc. Also specialist in Steam & Stainless Materials.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Sango Ota, Ogun
Employment Type: Full-time
Job Description
- We are looking to recruit Customer Service Officer who will maintain a positive relationship with customers.
Job Responsibilities
- Maintaining a positive, empathetic, resilientand professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- High School Diploma, General Education Degree, or equivalent.
- 0 - 2 years working experience.
- A Female candidate is preferred for gender balance.
- Basic Knowledge of Computers especially (Microsoft Word and Excel).
- Ability to stay calm when customers are stressed or upset.
- Experience working with customer support.
- Must reside in Sango Ota and its Environs.
Salary
N30,000 - N35,000 Monthly.
Application Closing Date
31st December, 2023.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/578149/customer-service-officer-at-jose-max-e-technical-e.html