A shortlet Apartment with 16 units of brand new apartments + minibar, a tech startup with national and UK projects is recruiting to fill the position below:
Job Title: Executive Assistant / General Manager
Location: Ikeja, Lagos
Employment Type: Permanent, Full-time
Job Description
- The Executive Assistant / General Manager must be a creative self-starter and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and growth oriented.
- The ideal individual will have the ability to exercise good judgement in a variety of situations, with strong written and verbal communication, administrative, and organisational skills, brand ambassador and the ability to maintain a realistic balance among multiple priorities.
- The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
- As general manager you will be responsible for all aspects of operations at the hotel management, that include day-to-day staff management and guests.
- You should be an ambassador for the brand and the hotel. Provide leadership and strategic planning in support of our service culture, maximizing operations and guest satisfaction.
Your Role
- Track CEO's commitments, goals, projects, tasks and deadlines
- Ensure items are effectively delegated, re-prioritized, or addressed, navigating conflicting demands and time pressure
- Organise and attend select meetings, take notes, capture action items, and ensure follow through
- Anticipate and address problems proactively
- Represent the Chairman in internal and external communications
- Draft and edit correspondence that is often sensitive and confidential
- Manage administrative and operational issues
- Maintain the CEO’s calendar; ensure his time is allocated to the highest priorities
- Prepare expense reports
- General ADHOC duties; including ordering items and organising the office
- Support partner's relationship development
- Conduct research and analysis on potential partners / markets
- Follow up on contacts made by the CEO; support the cultivation of ongoing relationships
- Track relationship developments in database or CRM
- Help key CEO meetings and teams to be effective
- Research and prepare select reports and materials
- Help build the strongest possible team
- Promote and market the business.
- Interviewing, recruiting, training and disciplining staff
- Plan work schedules for individuals and teams.
- Deal with guest complaints and comments.
- Address problems and troubleshoot accordingly.
- Ensure security of the hotel is effective.
- Maintains files of all contracts employees, expenses, payroll, etc.
- Identify opportunities to drive change towards productivity.
- Drive individual high performance through regular one to ones.
- Demonstrate a clear passion for achieving high guest measures.
- Conduct routine inspections of the public areas of the hotel, recognising and correcting any potential safety hazards and addressing cleanliness issues.
- Apply and monitor existing SOP’s. and enforce rules and policies of the hotel.
- Solicit guest feedback regarding hotel services and facilities and take corrective action to solve any reported deficiencies.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems, as necessary.
- Chair monthly team meetings and hold regular team briefings to ensure the team are engaged with the overall corporate vision.
Financial Responsibilities:
- Reviewing staffing levels to meet service, operational and financial objectives.
- Maximise revenue opportunities through analysing sales figures and effective forecasting.
- Reviewing, monitoring, and managing budgets.
- Developing strategies that work to minimise financial risk.
- Manage budgets and financial plans and control expenditure.
- Set and achieve sales and profit targets.
- Analyse sales figures and devise market and revenue management strategies.
- Effectively manage all controllable costs and site P&L
- Prepare daily/weekly and monthly reports and meet deadlines.
- Monitor staff payroll and manage wages.
Characteristics of an Ideal Candidate
- Strong work ethics
- Tenure: minimum of 1 year of experience supporting Executives, including experience in Operations
- Passion for results and our mission
- Expert-level verbal and written communication skills
- Proven ability to use outstanding interpersonal, political navigation, and communication skills to build strong relationships and negotiate challenging situations.
- Highly organised, and highly detail-oriented with strong project management and organisation skills; able to perform and prioritise multiple tasks seamlessly
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Emotional maturity such as responsible with sensitive information.
- Highly resourceful team-player, with the ability to also be extremely effective independently
- Proven ability to handle confidential information with discretion
- Flexible and adaptable - absolutely key.
- Comfortable in a high performing, fast-paced and quickly growing organisation; demonstrated ability to achieve high performance goals, meet deadlines and adapt to changing circumstances
- Highly proficient with the Microsoft Office Suite and able to pick up other applications quickly
- Excellent writing, editing, grammatical, organisational, and research skills; able to conduct research and present data in a succinct and well-written manner.
Ability to commute/relocate:
Salary
N250,000 - N400,000 / month.
Application Closing Date
30th April, 2024.
How to Apply
Interested and qualified candidates should send their CV with Cover Letter to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/602825/executive-assistant-general-manager-at-a-shortlets.html