Global Profilers - Our client, a leading electro-mechanical solutions provider in Nigeria, is recruiting suitable candidates to fill the position below:
Job Title: Aftersales Manager
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- We are looking for an Aftersales Manager to oversee and manage annual maintenance contract sales and ensuring that quality and service standards are met.
Responsibilities
- Selling annual maintenance contract services (AMCs) rental services, etc for all our product lines.
- Ensuring customer satisfaction through aftersales service.
- Monitor and analyze customer feedback trends to identify and resolve frequent problems.
- Negotiate contracts with service and product suppliers to ensure a good level of customer service.
- Writing and updating procedures and instructions for the management and use of our products and services.
- Establish and maintain contact with clients and potential clients to assess satisfaction and optimize opportunities for further sales
Requirements
- Bachelor's Degree in Engineering, Finance, Business management, or its equivalent in relevant courses.
- Extensive experience of 8 – 15 years from either power solutions, industrial products/equipment, technical products or selling maintenance services.
- Must have spent the last 4 years in selling maintenance contracts
- High level of competence in spoken and written English language skills
- Must possess very good business data analytic skills
Competencies:
- Team player.
- Strong communication skills.
- Flexible.
- Great attention to detail.
- Deadline-Oriented.
- Trustworthy and dependable.
Salary Budget
Open to Discuss
Application Closing Date
7th April, 2024.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the job title as the subject of the mail
https://www.hotnigerianjobs.com/hotjobs/607748/aftersales-manager-at-global-profilers-africa.html