Elizade JAC Autoland Limited is an automobile trading and services company. We import, distribute and retail the JAC brand of vehicles including passenger cars, SUV’s, pickup trucks, buses, and light-duty trucks in Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Relations Officer (CRO)
Locations: Ibadan - Oyo and Jalingo - Taraba
Employment Type: Full-time
Job Description
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Take ownership of customers’ issues and follow problems through to resolution
- Build and maintain relationships with assigned key Customers’ decision makers at all levels
- Ensure all sales Customers assigned are converted to aftersales Customers
- Achieve budgeted revenue for aftersales.
- Ensure that proper services are delivered to all Customers in a timely manner at all times
- Prepare regular reports of progress and forecasts and make suitable recommendations using key metrics
- Ensure daily updating of all activities on CRM
Person Specification
- B.Sc / HND in any related field
- Proven experience (2-4 years) in customer services preferably in the Automobile industry.
- Excelent interpersonal and communications skills
- Ability to handle sensitive information with tact and discretion.
Application Closing Date
16th April, 2024
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/610645/customer-relations-officers-cro-at-elizade-jac-aut.html