IT Support Manager at Compovine Technologies Limited

Posted on Tue 22nd Oct, 2024 - www.hotnigerianjobs.com --- (0 comments)

Compovine Technologies Limited is an ICT / Computer sales and services company.

We are recruiting to fill the position below:

Job Title: IT Support Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manage the assigned Computer &Copier Service team members
  • Lead, coach and train team members
  • Develop and implement strategic initiatives for team
  • Be an escalation point of contact to handle issues and involve direct leadership as needed
  • Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
  • Monitor staffing and equipment needs
  • Conduct performance reviews and make compensation decisions
  • Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
  • Manage and meet established metrics and team benchmarks
  • Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by Director

Application Closing Date
30th November, 2024.

Sorry, this listing is no longer open.