Afripoint Group is a leading technology solutions provider focused on delivering innovative products and services across various sectors. We are driven by a commitment to excellence and creativity, providing world-class solutions to our clients. At Afripoint Group, we value collaboration, forward-thinking, and a passion for pushing the boundaries of design to create exceptional user experiences.
Job Overview
- We are looking for an experienced and highly motivated Warehouse Supervisor to manage the daily operations of our warehouse in Nigeria.
- The ideal candidate will have 3-5 years of experience in warehouse operations, strong leadership skills, and a commitment to maintaining a safe, efficient, and organized warehouse.
- As a Warehouse Supervisor, you will be responsible for overseeing inventory control, supervising warehouse staff, and ensuring smooth operations to meet business and customer demands.
Key Responsibilities
Supervision and Staff Management:
- Lead and supervise a team of warehouse associates, ensuring smooth operations of all daily tasks.
- Delegate work, monitor staff performance, and provide training on warehouse operations, safety, and best practices.
- Manage attendance, shifts, and timekeeping to ensure adequate staffing levels at all times.
- Conduct regular team meetings to provide updates, address concerns, and promote a positive work environment.
- Identify opportunities for staff development and provide feedback for continuous improvement.
Inventory Control and Management:
- Oversee the receipt, storage, and shipment of goods to ensure proper inventory management.
- Ensure accurate stock counts through regular cycle counts and inventory checks, minimizing discrepancies.
- Maintain proper stock labeling, barcoding, and documentation to ensure inventory is easily traceable.
- Monitor stock levels, manage reordering, and ensure that inventory is in alignment with operational needs.
- Investigate and resolve inventory discrepancies and discrepancies reported by warehouse team members.
Warehouse Operations and Organization:
- Supervise day-to-day warehouse activities, including receiving, sorting, storing, and dispatching goods.
- Ensure that all goods are stored in an organized and systematic manner to optimize space and efficiency.
- Optimize warehouse processes to improve productivity, minimize downtime, and ensure smooth flow of goods.
- Ensure compliance with health and safety regulations, and proactively address safety concerns in the warehouse.
- Maintain warehouse housekeeping standards to ensure a clean, organized, and hazard-free working environment.
Shipping and Receiving Coordination:
- Supervise the receiving and inspection of incoming goods, ensuring the correct items are received as per the purchase orders.
- Coordinate the timely dispatch of goods to customers, ensuring all orders are picked, packed, and shipped accurately.
- Work closely with logistics partners to ensure timely and cost-effective delivery of goods.
- Ensure all shipping and receiving documentation (e.g., waybills, invoices, purchase orders) is complete and accurate.
- Track shipments and resolve issues related to transportation or delivery delays.
Process Improvement and Reporting:
- Monitor the performance of warehouse operations and identify opportunities for improvement in efficiency and cost-effectiveness.
- Implement and enforce best practices to improve warehouse workflow and reduce errors.
- Prepare and present daily, weekly, and monthly performance reports to the Warehouse Manager, detailing operational efficiency, inventory levels, and any issues.
- Collaborate with the management team to develop strategies for optimizing warehouse processes and improving service delivery.
Safety and Compliance:
- Ensure that the warehouse operates in compliance with Nigerian health and safety regulations (e.g., OSHA, LASEPA guidelines).
- Conduct regular safety audits and risk assessments to identify potential hazards and implement corrective actions.
- Provide safety training to all warehouse staff, emphasizing safe handling, lifting, and use of warehouse equipment.
- Ensure the proper use and maintenance of warehouse equipment, such as forklifts and pallet jacks.
- Address any accidents or incidents in the warehouse promptly, conducting investigations and reporting findings as necessary.
Qualifications Experience and Skills
- High School Diploma or equivalent; a Degree or Certification in Logistics, Supply Chain Management, or a related field is an advantage.
- 3 - 5 years of experience in warehouse management or logistics, with at least 1 - 2 years in a supervisory role.
- Strong leadership and people management skills, with experience in managing a diverse team.
- Excellent organizational skills and attention to detail.
- In-depth knowledge of warehouse operations, including receiving, storage, order fulfillment, and shipping.
- Proficiency in using warehouse management software (WMS), Microsoft Office (Excel, Word), and other inventory systems.
- Knowledge of Nigerian regulations relating to warehouse management, health and safety standards, and logistics.
- Strong communication skills and the ability to work effectively with cross-functional teams.
- Problem-solving skills and ability to manage unexpected situations effectively.
Preferred:
- Familiarity with Nigerian local logistics providers and customs procedures (for imported goods).
- Experience with ERP systems or advanced warehouse management software.
- Knowledge of Lean or Six Sigma methodologies for process improvement.
Key Competencies:
Leadership and Team Management:
- Ability to motivate, supervise, and develop a high-performing warehouse team.
High school diploma or equivalent:
- A degree or certification in Logistics, Supply Chain Management, or a related field is an advantage.
Skills:
- High accuracy in inventory tracking, order fulfillment, and documentation.
Time Management:
- Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
Adaptability:
- Ability to adapt to changing demands and conditions within the warehouse.
Safety and Compliance:
- Commitment to maintaining a safe work environment and adherence to regulatory standards.
Customer Focus:
- Ensuring timely and accurate fulfillment of customer orders to enhance customer satisfaction.
Physical Requirements:
- Ability to lift and move heavy items (up to 50kg) regularly.
- Ability to stand, walk, and be on your feet for extended periods.
- Ability to work in varying temperatures, including hot and humid conditions typical of warehouse environments.
Working Conditions:
- Full-time position, with regular hours that may vary depending on business needs.
- May require occasional overtime or weekend work during peak seasons or special projects.
- The work environment may involve exposure to noise, dust, and varying warehouse conditions.